FAQs

01
Do you provide content and images if I’m starting from scratch?

Yes, we do. Content and image creation are available as an optional add-on. Be sure to select this option when filling out the RFP (Request for Proposal) form.

02
Can you help with domain name registration?

Absolutely. We can handle the domain name purchase on your behalf. The domain fee is billed directly to you, with no additional service charges.

03
What are the hosting subscription fees?

At WoKe Studio, we use Webflow hosting, which includes fast performance, security (SSL), backups, and content management — everything you need to keep your site running smoothly. Webflow hosting starts from 168USD/year. Hosting is waived if you opt for our Maintenance Package.

Optionally you can save on hosting fees by hosting it elsewhere (if your website don't require regular updates), do let us know.

04
Do you offer maintenance services?

Yes, we offer flexible maintenance options for each project. Starting from RM200/month.
We also offer a maintenance guideline PDF as a one-time deliverable if you prefer self-management at RM300 flat rate.

Maintenance packages may include
Monthly content update • Hosting fee waiver • Monthly performance reporting (traffic analytics, page performance) • Form testing • Plugin updates • Minor SEO optimization • Site security check • Priority support
05
What are your payment terms?

Our standard payment structure is 50% upfront for project kick-off and 50% upon development completion.

06
What if I’m not satisfied with the service from WoKe Studio?

We take client satisfaction seriously. Please share your feedback by emailing kevin@woke-studio.com — we’re committed to resolving any issues and providing fair compensation where applicable.

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